Our general sales conditions


The online store Kinghousse site was set up by the company Kinghousse, which is the operator of this site. Any order under a product appearing in the online store's website Kinghousse requires prior consultation of these general conditions. Consequently, the consumer is fully aware of the fact that its agreement on the content of these conditions does not require the signature of this document, insofar as the customer wishes to order online the products presented in the framework of the shop website.

- Legal notice for precise identification of the company Kinghousse

- Presentation of the main characteristics of the proposed

- Indication, in Euros of the price of goods and, where appropriate, delivery charges

- Indication of payment, delivery or performance

- The existence of a right of withdrawal

- The validity of the offer or the price

- Conditions for terminating the contract if it is permanent or lasting longer than one year

- All the information is presented in language française.Le consumer states have full legal capacity to engage under these terms and conditions

Article 1: Entirety

These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions of these terms and conditions. No general or specific in documents sent or given by the consumer may be incorporated herein, since these documents are inconsistent with these terms and conditions.

Article 2: Purpose

These terms are intended to define the rights and obligations of the parties in connection with the online sale of goods and services offered by the company Kinghousse the consumer.

Article 3: Contractual documents

This contract contains the following contractual documents, presented in descending hierarchical order: the present conditions, the purchase order. In case of conflict between the provisions contained in the documents of different ranks, the provisions of the document of a higher precedence.

Article 4: Entry into force - length

These conditions come into force on the date of signing the purchase order. These conditions are concluded for the time necessary for the provision of goods and services purchased, until the expiry of the guarantees owed by the company Kinghousse.

Article 5: Electronic signature

The double click of the consumer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.

Article 6: Order Confirmation

The contractual information will be confirmed towards e-mail no later than the time of delivery or failing that, to the address specified by the consumer in the purchase order.

Article 7: Proof of the transaction

The records stored in computer systems company Kinghousse in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.

Article 8: Product Information

8-a: Kinghousse company presents on its website to sell products with the characteristics required to comply with Article L 111-1 of the Consumer Code, which provides the possibility for the potential consumer to know before taking control of the essential characteristics of the products he wants to buy.

8-b: The offers presented by the company Kinghousse are valid only within the limits of available stocks.

Article 9: Price

Prices are quoted in euros and are valid as of the date of dispatch of order by the consumer. They do not include delivery charges, billed at cost, and indicated before the validation of the order. The prices include the VAT applicable on the date of the order and any change in the VAT rate will be reflected in the prices of the online store. Payment of the full price must be made when ordering. At no time, payments can not be considered as a deposit or deposits.

Article 10: Payment

To set the order, the consumer has, at its option, all payment methods listed in the order form. The consumer provides the company Kinghousse it has the required permission to use the payment method chosen by him, while validating the order. The company Kinghousse reserves the right to suspend any order and the delivery in case of refusal to authorize payment by credit card by certified financial institution or in case of nonpayment. The company Kinghousse specifically reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is currently being administration. Kinghousse society has established a procedure for control checks to insure no one is using the bank details of another person without his knowledge. As part of this audit, the customer will be asked to send by fax to the company Kinghousse a copy of a photo ID and proof of address. The order will be confirmed after receipt and verification by us of parts delivered.

Article 11: Availability of products

The order will be executed no later than within 48 hours from the day after the consumer placed his order. In case of unavailability of the ordered product, especially because of our suppliers, consumers will be informed at the earliest and will be able to cancel his order. The consumer will then have the option of requesting either a refund of amounts paid within 7 days later for their payment, or exchange the product.

Article 12: Delivery

The products are delivered to the address specified by the customer on the order form. The consumer is responsible for checking the condition of the packaging of the goods upon delivery and report any damage to the carrier on the delivery, and the company Kinghousse within a week. The consumer may, upon request, obtain sending an invoice to the billing address and not the delivery address by validating the election provided for this purpose on the order form. Regarding shipping, we work primarily with Max Monitoring Letter. When we do a shipment, you will immediately receive an email informing you.

MAIL

To minimize transportation costs, all products of small and medium size are shipped by postal service or Colissimo Letter Max. This service delivers in 48 hours across France and offers the possibility of recovering the goods ordered at your local post office near the delivery address in the absence of the original place of delivery at the presentation of the factor. Specifically, if you are absent the day of delivery, your postman will leave a card in your mailbox, allowing you to collect your parcel at your post office during business hours, within 15 days. Colissimo is a very reliable service. However, it may be, as in any expedition, there may be a delay of delivery or the product gets lost. In case of late delivery from the date we've indicated in the mail from, we ask you to report the delay in calling us by phone or by sending us an email. We then contacted the Post to start investigation. A Post investigation may take up to 21 days from the date of commencement of the investigation. If during this period, the product is found, it will immediately re-routed to your home (most cases). But if the product is not found after the 21 days of investigation, the Post considers the package as lost. It is only then that we can send you a replacement at our expense. If the ordered products were not available at this time, we will refund the amount of products affected by the loss of carrier. If the product was still available, but have changed their selling prices on the site, we will apply the new sales price, either by paying by check for the difference, or by requesting a check on the price gap. We disclaim any responsibility for the longer delivery times because of carrier, especially in case of loss of products or strike.

Article 13: Right of withdrawal

The consumer has a period of 7 days to return, at its expense, the products do not suit him. This period starts from the date of delivery to the consumer's order. If this deadline falls on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day. All returns must be reported prior to the Customer company Kinghousse: - primarily by phone at 0615927748 from Tuesday to Saturday from 9am to 12pm - with logging on our website under the heading "follow your order" where, after have entered your customer number, you can get your order number. The product should be returned to Colissimo Recommended Kinghousse, 10 rue Hector Berlioz 95440 Ecouen

Article 14: Delivery errors

14-a: The consumer must make to society Kinghousse same day delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or quality compared to the entries on the order form. Any claim made after this time will be rejected.

14-b: The formulation of this claim from the company Kinghousse can be made: - primarily by phone at 09.72.21.08.59 Tuesday to Saturday from 9am to 12pm. - By logging onto our website under the heading " follow your order "where, after entering your customer number, you can ask your question through the menu to contact specifying the reference of the order.

14-c: Any claim not made in the rules defined above and within the time limits could not be taken into account and release the company from liability Kinghousse overlooked consumers.

14-d: a receipt of the complaint, the company Kinghousse assign a number of exchange of the product (s) question (s) and communicate by e-mail, fax or telephone to consumers. The exchange of a product can take place only after the allocation to the consumer of a number of exchange according to the approach outlined above.

14-e: In case of error of delivery or exchange any product for exchange or refund will be returned to society as a whole and Kinghousse in its original packaging, Colissimo Recommended at the following address :

Kinghousse

Service return

10 rue Hector Berlioz ECOUEN 95440

To be accepted, any return will be reported prior to Customer Service Company KINGHOUSSE.

The shipping fee is charged to the consumer.

Article 15: Product Warranty

Pursuant to Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive the consumer of the legal guarantee which requires the seller to guarantee against the consequences of defects of the thing sold . The consumer is expressly informed that the company Kinghousse is not the producer of the products featured in the website, within the meaning of Law No 98-389 of 19 May 1998 concerning liability for defective products. Accordingly, in case of damage caused to any person or property by a defective product, only the liability of the producer thereof could be sought by the consumer, on the basis of information on the packaging of the product. The conditions and the manufacturer warranty period are shown on the relevant products. Given the frequency of renewal of the components of technical products, Apple-Accessoires.fr may, upon request, inform the consumer of the availability of spare parts of products offered and how to possibly get them.

Article 16: Right of withdrawal

The consumer has a period of 7 days to return, at its expense, the products do not suit him. This period starts from the date of delivery to the consumer's order. If this deadline falls on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day. All returns must be reported prior to the Customer company Kinghousse: - primarily by phone at 09.72.21.08.59 Tuesday to Saturday from 9am to 12pm - with logging on our website under the heading "follow your order "where, after entering your customer number, you can get your order number. The product should be returned to Colissimo Recommended Kinghousse, 10 rue Hector Berlioz 95440 Ecouen.

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